White-Glove Onboarding We Handle Everything So You Don't Have To
Skip the headaches of setting up new software. Our dedicated team personally migrates your data, trains your staff, and ensures you're seeing results from day one. No extra fees, no surprises.
What's Included in Your White-Glove Experience
Our team handles every detail of your setup and migration process
Complete Data Migration
We personally handle migrating all your client data, staff information, schedules, and historical records from your current system.
- Client profiles & contact information
- Staff records & certifications
- Historical appointment data
- Insurance & billing information
Dedicated Setup Specialist
You'll work directly with an experienced setup specialist who knows home care operations inside and out.
- Personal phone & email access
- Weekly check-ins for 90 days
- Workflow optimization guidance
- Best practices recommendations
Complete Team Training
We train your entire team on EmpowerHub, from administrators to field staff, ensuring everyone feels confident.
- Live video training sessions
- Role-specific training materials
- Mobile app setup & guidance
- Ongoing Q&A support
Guided First Billing Cycle
We walk you through your first complete billing cycle to ensure everything runs smoothly and you get paid on time.
- Insurance setup verification
- Claim submission oversight
- Payment tracking assistance
- Troubleshooting support
Custom Workflow Setup
We configure EmpowerHub to match your specific workflows, ensuring it works exactly how your organization operates.
- Custom reporting setup
- Notification preferences
- Access level configuration
- Integration optimization
90-Day Success Guarantee
We guarantee you'll see measurable improvements in your operations within 90 days, or we'll refund your subscription.
- ROI tracking & measurement
- Performance benchmarking
- Full money-back guarantee
- No questions asked
Your White-Glove Setup Process
From signup to success in just 5 simple steps
Welcome Call & Discovery
Your dedicated specialist calls within 24 hours to understand your current setup and specific needs.
Complete Data Migration
We handle all the technical work of moving your data, configuring your account, and setting up integrations.
Team Training Sessions
Live training sessions for your entire team, customized to their roles and responsibilities.
Go Live & First Billing
We're with you as you transition to EmpowerHub and guide you through your first complete billing cycle.
Ongoing Optimization
Regular check-ins to optimize your workflows, track ROI, and ensure you're getting maximum value.
Success Stories from Our White-Glove Service
Real results from home care providers who chose EmpowerHub+ with White-Glove Onboarding
Community Care Services
45 clients, 12 staff members
"The white-glove service was amazing. They moved all our data perfectly and trained our entire team. We were fully operational in just two weeks!"
Heartland Home Care
128 clients, 35 staff members
"We saved 15 hours per week on billing alone. The migration was seamless and our staff love the mobile app. Best decision we've made!"
Premier Care Solutions
89 clients, 24 staff members
"The personal attention during setup was incredible. They configured everything exactly how we needed it. Zero downtime during the transition!"
White-Glove vs. Standard Setup
See why EmpowerHub+ customers choose our comprehensive onboarding experience
Standard Setup (Other Platforms)
- Self-service data migration
- Video tutorials
- Ticket-based support
- Figure out billing setup yourself
- No success guarantee
- Weeks or months to full functionality
EmpowerHub+ White-Glove Setup
- Complete data migration handled by experts
- Live, personalized training for your team
- Dedicated specialist with direct contact
- Guided first billing cycle with oversight
- 90-day success guarantee
- Full functionality within 2-3 weeks
Ready for a Stress-Free Setup Experience? Join home care providers who chose the white-glove approach.
White-Glove Onboarding is included with EmpowerHub+ at no additional cost. Start your transformation today.