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Included with EmpowerHub+ at No Extra Cost

White-Glove Onboarding We Handle Everything So You Don't Have To

Skip the headaches of setting up new software. Our dedicated team personally migrates your data, trains your staff, and ensures you're seeing results from day one. No extra fees, no surprises.

What's Included in Your White-Glove Experience

Our team handles every detail of your setup and migration process

Complete Data Migration

We personally handle migrating all your client data, staff information, schedules, and historical records from your current system.

  • Client profiles & contact information
  • Staff records & certifications
  • Historical appointment data
  • Insurance & billing information

Dedicated Setup Specialist

You'll work directly with an experienced setup specialist who knows home care operations inside and out.

  • Personal phone & email access
  • Weekly check-ins for 90 days
  • Workflow optimization guidance
  • Best practices recommendations

Complete Team Training

We train your entire team on EmpowerHub, from administrators to field staff, ensuring everyone feels confident.

  • Live video training sessions
  • Role-specific training materials
  • Mobile app setup & guidance
  • Ongoing Q&A support

Guided First Billing Cycle

We walk you through your first complete billing cycle to ensure everything runs smoothly and you get paid on time.

  • Insurance setup verification
  • Claim submission oversight
  • Payment tracking assistance
  • Troubleshooting support

Custom Workflow Setup

We configure EmpowerHub to match your specific workflows, ensuring it works exactly how your organization operates.

  • Custom reporting setup
  • Notification preferences
  • Access level configuration
  • Integration optimization

90-Day Success Guarantee

We guarantee you'll see measurable improvements in your operations within 90 days, or we'll refund your subscription.

  • ROI tracking & measurement
  • Performance benchmarking
  • Full money-back guarantee
  • No questions asked

Your White-Glove Setup Process

From signup to success in just 5 simple steps

Day 1

Welcome Call & Discovery

Your dedicated specialist calls within 24 hours to understand your current setup and specific needs.

1
2
Days 2-5

Complete Data Migration

We handle all the technical work of moving your data, configuring your account, and setting up integrations.

Week 2

Team Training Sessions

Live training sessions for your entire team, customized to their roles and responsibilities.

3
4
Week 3-4

Go Live & First Billing

We're with you as you transition to EmpowerHub and guide you through your first complete billing cycle.

Days 30-90

Ongoing Optimization

Regular check-ins to optimize your workflows, track ROI, and ensure you're getting maximum value.

5

Success Stories from Our White-Glove Service

Real results from home care providers who chose EmpowerHub+ with White-Glove Onboarding

CM

Community Care Services

45 clients, 12 staff members

"The white-glove service was amazing. They moved all our data perfectly and trained our entire team. We were fully operational in just two weeks!"
Setup completed in 2 days
HH

Heartland Home Care

128 clients, 35 staff members

"We saved 15 hours per week on billing alone. The migration was seamless and our staff love the mobile app. Best decision we've made!"
15 hours/week time savings
PC

Premier Care Solutions

89 clients, 24 staff members

"The personal attention during setup was incredible. They configured everything exactly how we needed it. Zero downtime during the transition!"
Zero downtime transition

White-Glove vs. Standard Setup

See why EmpowerHub+ customers choose our comprehensive onboarding experience

Standard Setup (Other Platforms)

  • Self-service data migration
  • Video tutorials
  • Ticket-based support
  • Figure out billing setup yourself
  • No success guarantee
  • Weeks or months to full functionality

EmpowerHub+ White-Glove Setup

  • Complete data migration handled by experts
  • Live, personalized training for your team
  • Dedicated specialist with direct contact
  • Guided first billing cycle with oversight
  • 90-day success guarantee
  • Full functionality within 2-3 weeks

Ready for a Stress-Free Setup Experience? Join home care providers who chose the white-glove approach.

White-Glove Onboarding is included with EmpowerHub+ at no additional cost. Start your transformation today.

Curious,
even just a bit?

Give us a call:

(206) 571-1561

Talk to a real person about empowerhub and discover how we can help transform your billing process and quadruple your productivity.

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