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Email Support

24/7 Response
Within 24 hours

support@empowerhub.io

Live Chat

Available Monday - Friday
9:00 AM - 4:00 PM PST

Training Resources

Documentation

Detailed guides and technical documentation

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Video Tutorials

Step-by-step video guides for all platform features

Frequently Asked Questions

Find answers to common questions about Washington DDA compliance and platform features

Generic platforms track 'hours worked.' EmpowerHub tracks 'billable state units.' We guarantee you won't lose money to tracking errors, compliance violations, or administrative waste. This isn't about scheduling—it's about financial survival for regulated industries.

DDA agencies need financial survival software if they:

  • Are losing money to tracking errors
  • Are failing compliance audits
  • Are drowning in administrative waste
  • Want to serve more clients with same staff
  • Need to guarantee revenue protection

Agencies using EmpowerHub report significant revenue protection:

  • Capture every billable minute (prevents 5-15% revenue loss)
  • Never fail a state audit (avoid compliance penalties)
  • Reduce paperwork by 60% (eliminate administrative waste)
  • Serve more clients with same staff (growth enablement)
  • $499/month vs $8,000+ for generic platforms
  • Zero setup fees vs $2,400+ with competitors

By automating administrative tasks, empowerhub allows providers to:

  • Increase service capacity by 20-40%
  • Reduce administrative costs by 30-60%
  • Eliminate the need for additional administrative staff
  • Improve service coordination
  • Enhance client experience

As a modern SaaS platform, empowerhub is designed for quick adoption:

  • Sign up process: 24-48 hours
  • Initial access: Immediate after account creation
  • Basic setup: Same day
  • Staff onboarding: Can begin using the platform immediately
  • Optional data migration: Based on your needs and timeline

The platform is ready to use right after signup, and you can:

  • Start adding staff members immediately
  • Begin client documentation right away
  • Access the mobile app instantly
  • Set up your service tracking immediately
  • Configure your billing preferences on day one

We offer comprehensive support including:

  • Implementation assistance
  • Staff training
  • Technical support
  • Regular system updates
  • Best practice guidance
  • Ongoing optimization help

Our mobile app allows staff to:

  • Track services in real-time
  • Verify service delivery
  • Manage schedules
  • Access client information
  • Coordinate transportation
  • Submit documentation
  • Communicate with team members

EmpowerHub created a monopoly in revenue protection for DDA agencies:

  • Only platform that guarantees revenue protection
  • Only platform that automates compliance to prevent violations
  • Only platform that eliminates administrative waste by 60%
  • Only platform that enables growth without new staff
  • Tracks billable state units, not just hours worked
  • Built for financial survival, not employee timesheets

Based on current client experiences, you can expect:

  • 30-60% reduction in administrative costs
  • 20-40% increase in service capacity
  • Improved staff satisfaction
  • Enhanced client experience
  • Better compliance adherence
  • Faster billing cycles

Yes, we provide comprehensive training including:

  • Initial staff training
  • Admin user training
  • Mobile app training
  • Ongoing support
  • Access to training materials
  • Regular update training

Our data migration process includes:

  • Initial data assessment
  • Migration planning
  • Data cleaning and validation
  • Secure transfer
  • Quality checking
  • Verification and testing

Still need help? Our support team is ready to assist.

Curious,
even just a bit?

Give us a call:

(206) 571-1561

Talk to a real person about empowerhub and discover how we can help transform your billing process and quadruple your productivity.

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