Financial Survival Software Support Center
Get specialized support from experts who guarantee your agency won't lose money to tracking errors, compliance violations, or administrative waste.
Ways of Contact
Live Chat
Available Monday - Friday
9:00 AM - 4:00 PM PST
Training Resources
Video Tutorials
Step-by-step video guides for all platform features
Frequently Asked Questions
Find answers to common questions about Washington DDA compliance and platform features
Generic platforms track 'hours worked.' EmpowerHub tracks 'billable state units.' We guarantee you won't lose money to tracking errors, compliance violations, or administrative waste. This isn't about scheduling—it's about financial survival for regulated industries.
DDA agencies need financial survival software if they:
- Are losing money to tracking errors
- Are failing compliance audits
- Are drowning in administrative waste
- Want to serve more clients with same staff
- Need to guarantee revenue protection
Agencies using EmpowerHub report significant revenue protection:
- Capture every billable minute (prevents 5-15% revenue loss)
- Never fail a state audit (avoid compliance penalties)
- Reduce paperwork by 60% (eliminate administrative waste)
- Serve more clients with same staff (growth enablement)
- $499/month vs $8,000+ for generic platforms
- Zero setup fees vs $2,400+ with competitors
By automating administrative tasks, empowerhub allows providers to:
- Increase service capacity by 20-40%
- Reduce administrative costs by 30-60%
- Eliminate the need for additional administrative staff
- Improve service coordination
- Enhance client experience
As a modern SaaS platform, empowerhub is designed for quick adoption:
- Sign up process: 24-48 hours
- Initial access: Immediate after account creation
- Basic setup: Same day
- Staff onboarding: Can begin using the platform immediately
- Optional data migration: Based on your needs and timeline
The platform is ready to use right after signup, and you can:
- Start adding staff members immediately
- Begin client documentation right away
- Access the mobile app instantly
- Set up your service tracking immediately
- Configure your billing preferences on day one
We offer comprehensive support including:
- Implementation assistance
- Staff training
- Technical support
- Regular system updates
- Best practice guidance
- Ongoing optimization help
Our mobile app allows staff to:
- Track services in real-time
- Verify service delivery
- Manage schedules
- Access client information
- Coordinate transportation
- Submit documentation
- Communicate with team members
EmpowerHub created a monopoly in revenue protection for DDA agencies:
- Only platform that guarantees revenue protection
- Only platform that automates compliance to prevent violations
- Only platform that eliminates administrative waste by 60%
- Only platform that enables growth without new staff
- Tracks billable state units, not just hours worked
- Built for financial survival, not employee timesheets
Based on current client experiences, you can expect:
- 30-60% reduction in administrative costs
- 20-40% increase in service capacity
- Improved staff satisfaction
- Enhanced client experience
- Better compliance adherence
- Faster billing cycles
Yes, we provide comprehensive training including:
- Initial staff training
- Admin user training
- Mobile app training
- Ongoing support
- Access to training materials
- Regular update training
Our data migration process includes:
- Initial data assessment
- Migration planning
- Data cleaning and validation
- Secure transfer
- Quality checking
- Verification and testing