empowerhub Blog

Operations Management

The Top 5 ProviderOne Billing Errors and How to Fix Them (A Washington State Guide)

Struggling with denied claims from Washington's ProviderOne system? For DDCS-contracted home care agencies, a single typo can mean delayed payments and hours of wasted time. This guide breaks down the top 5 billing errors—from mismatched client IDs to incorrect service codes—and provides clear, actionable fixes to help you get paid faster and stop fighting with paperwork.

Operations Management

The Hidden Costs of Manual Scheduling in Disability Support Services

Are your support coordinators spending hours each week managing scheduling conflicts, finding coverage for missed appointments, and handling administrative paperwork? Discover the true costs of manual scheduling processes in disability support organizations and how they impact your service quality, staff satisfaction, and bottom line.

Getting Started

The Official 2025 Checklist: Starting a DDCS-Contracted Home Care Agency in Washington State